HOW DOES HOSTED VOIP WORK

How Does VoIP Work For Business?

Communication systems have always, and will always, be crucial components of any successful business, so it’s important that organisations keep in touch with any related tech developments. And, when it comes to phone technology, hosted Voice over Internet Protocol (VoIP) has steadily been gaining traction in the business market for the last decade. However, many businesses are still making do with traditional phone technology and aren’t aware of what hosted VoIP can offer them.

Hosted VoIP takes the standard concept of VoIP and packages it as a service provided to businesses. Part of the appeal of hosted VoIP is that all the hardware and the private branch exchange (a telephone switching system) doesn’t need to be housed on site. Instead, this is all housed at a remote location that businesses can connect to. This provides organisations with a fantastic phone system, but without the costly investment of purchasing said equipment and maintaining it on site.
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Southwark Business Excellence Awards 2019

Awards

The Southwark Business Excellence Awards


The Southwark Business Excellence Awards will once again acknowledge outstanding  businesses in the borough. The awards celebrate and promote the area’s many business success stories and highlight the entrepreneurs who help to bring prosperity to the area and have attracted a remarkable range of entries from outstanding firms including many that are world leaders in their field.

Cloudscape IT  Shortlisted for The ‘Best Business for Tech & Innovation’ Category.

Awarded to the business achieving the most stand-out accomplishment of the year in new technology, all innovative new hardware or software products, or commercially available IT services, which make the biggest contribution to business or life in general.
This award recognises achievement in the innovation, development, implementation and sales of new technologies.


THE JUDGES WILL LOOK FOR:.....read more

What Is Hosted VoIP?

Hosted VoIP

Communication systems have always, and will always, be crucial components of any successful business, so it’s important that organisations keep in touch with any related tech developments. And, when it comes to phone technology, hosted Voice over Internet Protocol (VoIP) has steadily been gaining traction in the business market for the last decade. However, many businesses are still making do with traditional phone technology and aren’t aware of what hosted VoIP can offer them.

Voip For Business

Hosted VoIP takes the standard concept of VoIP and packages it as a service provided to businesses. Part of the appeal of hosted VoIP is that all the hardware and the private branch exchange (a telephone switching system) doesn’t need to be housed on site. Instead, this is all housed at a remote location that businesses can connect to. This provides organisations with a fantastic phone system, but without the costly investment of purchasing said equipment and maintaining it on site.

CLOUDSCAPE IT SUPPORT LONDON
47 Oxford Drive
Magdalen Street
London
SE1 2FB
0207 952 8123


Plan The Perfect Office IT Relocation

Organising An Office IT Move 

The need to expand is a sure sign that your business is heading in the right direction, but expansion brings with it a series of logistical and operational challenges.
And, given the importance of IT in modern business, it should come as no surprise that migrating your IT operations is one of the most crucial aspects to consider when relocating to new premises. It can be a difficult and testing process, but one that, if engineered and planned correctly, can provide a seamless transition. Managing this move, therefore, is vital, so let’s take a look at what you need to consider. 

SERVER RELOCATION

Without servers, your business has no backbone to its IT operations and its ability to remain competitive becomes significantly reduced, if not completely extinguished. And this fact remains true for as long as your servers are down. Consequently, relocating your servers needs to be planned thoroughly in order to reduce the downtime and the impact this has upon your organisation. One of your first steps, therefore, should be to draw up a thorough plan of when and how you will begin the relocation process.Read more....
CLOUDSCAPE IT SUPPORT LONDON
47 Oxford Drive
Magdalen Street
London
SE1 2FB
0207 952 8123


PC & Server Support

EFFECTIVE PC AND SERVER SUPPORT

The backbone of any organization’s operations in the 21st century is based upon a foundation of strong IT. However, whilst a series of desktop PCs may initially be enough for your business, the growth that you aspire to means that change will be inevitable. In particular, upgrading from individual PCs to a networked infrastructure such as servers is crucial.


Due to the technical expertise required to work with servers and server support involved, it’s important that you start working with a network support team.



DO I NEED A SERVER FOR MY SMALL BUSINESS?

Installing a networked infrastructure brings a myriad of benefits to your organisation. Files can easily be shared between different users, remote access opens up a much wider reach for your business operations and the ability to share hardware between users is easier than ever before. And good network support can facilitate this by:
  • Building a Network That Works: The complexities behind a PC network are immense, so it’s vital that they’re built by a team who know exactly what they’re doing. This, in turn, provides you with a fully functioning network and minimises down time.
  • Providing Network Support: With the amount of activity that takes place on a server it’s unavoidable that errors will occur. However, with a network support team who are highly experienced in the intricacies of servers, you’ll find that any issues can be resolved quickly.
  • Ensuring the Network is Secure: Hacking is a major threat to businesses due to the large quantities of data at risk and the danger of damaging productivity. Peace of mind over the security of your server, therefore, is paramount. The best way to achieve this is by working with a network support team who can guarantee the security of your server.
Growth to your IT infrastructure doesn’t just stop at your servers, it also means significant upgrades to your hardware and software. Both of which need a significant amount of expertise to support.

WHAT IS MANAGED IT SERVICE?

WHAT DO MANAGED IT SERVICE PROVIDERS DO?

IT is such a crucial part of the modern business landscape that even the smallest businesses struggle to operate without some form of IT infrastructure. Technology, of course, can be highly complex and a certain level of expertise is required to get the best out of it.
Small businesses, however, rarely have the resources to install an in-house IT support team. As a result, IT issues can soon begin to affect the productivity of your organisation and the ability to remain competitive in a world that is becoming more and more digital.
Help is at hand, though, in the form of external partners who can provide managed IT support. Highly experienced and capable of significantly improving your existing IT infrastructure, external IT support comes laden with the following benefits:
  • Installation and configuration of equipment can be easily planned and executed with the minimum of fuss
  • Response times ensure that you’re guaranteed to have any technical faults attended to within a specific time period
  • Remote technology allows external providers to access your networks from anywhere in the world to diagnose faults and solve problems quickly
These benefits, of course, are all fantastic, but how do you go about choosing the right provider for your IT services?
Read more about Managed IT Services 


CLOUDSCAPE IT SUPPORT LONDON
47 Oxford Drive
Magdalen Street
London
SE1 2FB
0207 952 8123


Cyber Security Tips for Your Employees

Top Tips To Improve Cyber Security

Follow these simple  steps to improve cyber security in your business and protect your resources and business data from cyber attacks




All of your employees, no matter how conscientious they seem, are vulnerable to cyber attacks. After all, it takes just one click of a mouse to activate an email’s malicious payload. To help you minimise the chances of this happening, we’re going to take a look at the principles of cyber security in the office.

Cyber Security Awareness In The Office

The absolute bottom line of developing cyber awareness is training. Your employees are often the final (and weakest) line of defence when it comes to cyber security, so they need to be seriously schooled in its best practices.




Cloudscape IT Support London


CLOUDSCAPE IT SUPPORT LONDON
47 Oxford Drive
Magdalen Street
London
SE1 2FB
0207 952 8123



What is a spear phishing?



Spear Phishing


Scam activity of sending emails from an apparently trusted sender or organisation in order to persuade target to disclose confidential information.




An email or web confidence trick targeted at an individual, organisation or business. Usually intended to steal data for malicious purposes, but also sometimes to install malware on the target's computer.

Spear phishing has been present in the digital landscape for over 20 years, but it’s only in the last 10 years that it’s started making headlines.

SPEAR PHISHING TECHNIQUES...




Rather than becoming the next victim of phishing, it’s important that you understand how such an attack is likely to be launched against your business. Knowledge is a valuable currency when it comes to cyber-attacks, so it’s crucial that you educate yourself and your employees to not only protect your sensitive data, but also maintain your productivity.

Read more on Cyber security services

Cloudscape IT Support London


CLOUDSCAPE IT SUPPORT LONDON
47 Oxford Drive
Magdalen Street
London
SE1 2FB
0207 952 8123



IT Network Support London



Digital Workplace The development of the digital workplace over the past decade has been astounding, with more and more companies moving closer to the ideal of a paperless, digital office. The introduction of the computer network has also changed the way we work, leading to a 24/7, always on culture. This technology allows people to […]